Only the details you give us when you contact us through the chat assistant, WhatsApp, by phone or by email:
We don't ask for any special category data (such as health information). Please don't include it in your messages.
We don't use your data to send you marketing, and we don't make automated decisions that affect you.
We don't sell your data. To provide our service, we use suppliers who process data on our behalf:
Some of these suppliers may process data outside the European Economic Area. When they do, they use the safeguards required by the RGPD (GDPR), such as the European Commission's standard contractual clauses or the EU-US Data Privacy Framework.
We will only share data with public authorities when the law requires it.
We keep your data for as long as we need to deal with your enquiry and, if you become a customer, for as long as we work together. After that, we keep it restricted for the periods required by law, for example for invoicing, and then delete it.
You can ask us at any time to access, correct or delete your data, to object to or restrict how we use it, or to receive your data in a portable format. Email us at info@endoterapiacarbonell.com and tell us which right you'd like to use.
If you think we haven't handled your data properly, you can complain to the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.
Last updated: October 2026
This English translation is provided for information only; if there is any difference, the Spanish version prevails.